Fully managed IT for teams that need it running quietly in the background. Active monitoring, monthly inclusive hours, and health reporting so you always know what's happening. Priced per device to scale with you.
Business Pro fits growing companies past the DIY stage. You've hit the point where "hoping nothing breaks" isn't a strategy any more. You need someone monitoring and maintaining the setup so problems get caught before they hit you.
Growing operations. Enough people that IT problems compound. One broken laptop can cost a day of billable work.
Businesses where an outage costs real revenue. Client work, billable hours, deadlines. You need issues caught before they hit you.
Companies scaling from 5 to 30 people. IT that worked for 5 falls apart at 15. You need proactive management, not reactive fixes.
The core distinction between Business Pro and Essential: we watch your systems, not just fix them when they break. From £225 a month for up to 5 devices.
Your named engineer, with 3 hours of support baked in every month. Any overage at your preferential retainer rate.
Every device continuously watched. We spot disk failures, malware, expired certificates and dozens of other issues before you notice.
Enterprise antivirus, ransomware defence and rollback for up to 5 devices. Additional licences available.
Overage support at £45 per hour remote, £65 per hour on-site. Same retainer rate as Essential.
A short monthly report on what we did, what we caught and what needs attention. Written in plain language, not jargon.
Full mixed-platform coverage. Additional devices via a scoped add-on when you grow past 5.
Business Pro is a proper management engagement. Monitoring runs 24/7 in the background, human support runs business hours, and we build a monthly review rhythm that keeps things tidy over time.
Free review and audit of your current setup. We deploy monitoring agents, document your environment and take over vendor contacts.
Monitoring builds a baseline of your systems. We surface anything that's been quietly wrong for months. Usually there's a few things.
Continuous monitoring, reactive support in business hours, monthly health report. Your VITM proactively flags issues before they escalate.
Every three months a light review with you: how the plan's fitting, what's changed in your business, whether device count needs adjusting.
Every device runs a monitoring agent that reports health continuously. When something changes, whether it's a disk starting to fail, unusual traffic, or a security patch missed, we see it and act. You don't have to notice, and often you don't have to be told either.
Additional support is billed at your preferential retainer rate of £45 per hour remote, £65 per hour on-site. If overage is consistent, we'll suggest Business Unlimited so you're not accumulating surprise line items.
Yes, in per-device add-ons. If you consistently exceed the 5-device cap (typically past 8 or 10), Business Unlimited is usually the better fit.
For most business software (Microsoft 365, backup, security), yes. We manage licences, escalations and renewals. For specialist vendors we can liaise but wouldn't take contract ownership without discussion.
Business Pro is managed IT. We watch, maintain and support your setup. Business Unlimited is a fully-integrated IT function. Fractional CIO leadership, unlimited support, quarterly business reviews. Bigger organisations, deeper engagement.
Monitoring catches most issues before you notice. For reported incidents we prioritise anything critical first, then work through everything else in the order it lands.
Deciding between Business Pro and Business Unlimited? Compare side by side.
Compare all plansFree review of your current setup. We'll come back with what we'd change, what we'd leave, and what Business Pro would cost you.
Free review of your current setup. We come back with what we'd change, what we'd leave, and what Business Pro would cost you.
Mon–Fri 9am–5pm · 1 Schwartz Wharf, Hackney Wick, E9 5GS