Our Support Services
For working professionals or small business owners, we understand how important technology is. For businesses of any size your tech can be partly responsible for keeping the gears turning, but equally when it fails its critical that a response is timely and solves issues with as little disruption possible.
We generally work with companies sized up to 25 users though we can advise on IT, Security, Infrastructure and Procurement for larger SME / SMB organisations also.
If you already have an IT service in place and instead require a vCIO to review technical strategies or recommendations brought to you by third party providers, we're here for that too.
We work closely with companies throughout the City and Greater London and we'd welcome the opportunity to work with you too. To find out more, get in touch with us today.
Not every problem needs a technician to be physically present and we're always happy to offer remote support whenever its convenient and appropriate for the task. We offer remote support for both break-fix un-contracted new clients and at significantly lower rate for our Managed IT parter clients.
Break / Fix IT
If you need urgent IT support or just looking to get a few things straightened out and not sure whats best, we can assist with IT support issues from minor annoyances to critical infrastructure failure. For this sort of non contractual support most cases can be responded too within 48h and we operate a 5+1 days per week calendar.
For businesses or working professionals that need a guaranteed level of support and response to IT issues great and small, we offer a managed IT service that suits most small companies up to 20 users, with 20 computers and the server and printers to go with it.
Software & Hardware Support for your Business
Suitable for occasional call out services and on-site support
Hardware & Software Support for Mac & PC
Data Backup and New Hardware deployment
Emergency Support Available (Same day / Out of hours)
No annual or monthly commitments
*Limited ongoing support
Ongoing technical support & strategic planning for your company.
Mac and PC Business Support with included Remote Management and Monitoring.
Priory same day support for critical issues as standard.
Fixed monthly or yearly management fee.
Dedicated Technical contact for your organisation.
Basic user and service management included
Discounted hourly rates for standard call out and workshop services.
Disaster Recovery and Data Backup Management included as standard.
More details? Get in touch here