How many polite, competent IT specialists does it take to screw in a light bulb?
A computer repair story...
AnyKeyIT is a small tech support company founded by technicians who wanted to offer a better quality of service that focuses on the clients actual real world needs and issues, because we're an independent service provider we have the freedom to offer first class support at affordable rates without compromising on the quality we offer. We're not a Microsoft Gold Partner or Apple Authorised, what we are is a small team of experts who believe in extending technology lifecycles, repairing hardware, reducing ownership costs and keeping your technology sustainable for as long as possible. That's why we love working here the freedom to offer a service at the quality we would ourselves expect if we didn't have a clue about computers, and thats what we do.
You could say the sorry state of affairs inspired us... with 1 Year Warranty cover on £1500 premium computers - Absolutely shoddy service of high street repairs service providers, this coupled with a life long obsession with technology and a love for helping other people overcome their computer problems and the idea that we could do better...
So while we deal with complicated issues every day we also have a no nonsense approach to problem solving, and we don't recommend repairs or services that don't work or are likely to fail. We're transparent about costs and believe IT solutions can be cost effective, premium or sometimes both. That's why we're not just a computer repair shop but more like a small IT department and we follow the Code of Conduct of the BCS (Chartered Institute of IT) we're registered with the ICO and take information privacy and data handling seriously (we've never lost or deleted customer data by accident or by negligence) and most important we're on the side of the consumer not the manufacturer and our advice and services are always only based on the best technical solutions available and we're always transparent about possible issues, future proofing and viability of a repair or service.
For the love of DOS
...and oh jeez, do we love computers! Although maybe its a sort of love / hate relationship. That feeling when a manufacturer opts to save a few pennies on the dollar by using cheap zinc screws that shear apart the moment a screwdrivers so much as points in the direction of it.
At AnyKeyIT we want to keep IT real. We take our support services seriously, our clients aren't just nameless account numbers. For each and every incident we respond to we do so always with a friendly, professional and pro-user ethos, we're technicians but not robots 🤖
We're here to support you and your technology, not make excuses for manufacturers or to up-sell you the latest product.
We care about technological longevity, for end users and the environment if we can keep your technology working for longer or running faster than when you bought it - we see this as our job well done and we're sure you'll feel the same.
Since 2010 we've offered repair, maintenance and support from our open to the public workshop (ergo, repair lab - office) down a little side street in Hackney Wick, we're proud to support our local creative community and make the world of technical support that little bit better one repair at a time.